Knock knock, ARRA. Where will you invest?

The National Telecommunications and Information Administration (NTIA) and the Rural Utilities Service (RUS) announced recently that they received nearly $28 billion in grant requests for the first round broadband funding through the American Recovery and Reinvestment Act (ARRA). Approximately $4 billion has been allocated to be awarded in the first round of available funding – this is out of $7.2 billion total broadband grants available under ARRA.

NTIA and RUS reported that tallies indicate almost 1,500 applications for broadband infrastructure projects and over 300 applications for broadband adoption and public computer programs. Again – these requests have been made under just the first round of available funding, which gave potential grantees a mere five weeks from publication of the Notice of Funds Availability to the application’s due date.

So, it seems there are lots of ideas for how to invest in broadband infrastructure, and a lot of need to go with it. With a national broadband policy still under development, it will be interesting to see which applications are selected, how the use of these funds will shape the future of broadband policy and what changes will be realized in the telecommunications industry overall.

And while the broadband landscape changes, how will this impact other telecom industry infrastructure? According to The Economist, if landlines continue to decline at the current rate, they could be extinct by 2025. This scenario creates its own challenges – a cell phone can sometimes replace a home phone line, but could businesses easily replace landlines? And what about emergency services? Do businesses and individuals without cell phones end up paying more for a critical phone line which, while not as exciting as broadband, is nevertheless a lifeline utility? And with decreased demand, how many remaining customers are paying into the Universal Service Fund? A complementary opinion piece in The Economist calls for regulators to respond to these complex challenges.

Meanwhile, mobile networks continue to grow from investments in 3G and 4G networks. There is talk of possible scrambling to obtain or retain deals with Apple for rights to the iPhone, seen as a compelling enticement for getting customers to sign up with a particular wireless carrier.

All this is to say – you won’t have to look far to see folks waiting on the edge of their seats to see how ARRA broadband funds are invested. Not only will these investments impact broadband evolution, but they will also have a strong influence upon the changing tide telecommunications period – landlines, wireless, voice, data and video. Hopefully there are some exceptional ideas within the 2,200 applications submitted a few weeks ago and, with any luck, these ideas can be sifted through for the best investments to foster innovative broadband and telecom policies for the country.

Making the Grade (Online)

The headlines in the papers right now about constrained budgets can be troubling for anyone interested in public education – or really, all of us. Class sizes are increasing, teaching assistant and instructor positions are being cut, courses are being cancelled altogether and there are not enough books and other instructional materials to go around. Added to this are concerns over the number of students that under-perform, fail to graduate on time or drop out altogether. College admission standards are rising even though we have a lack of teachers certified in math, science and technology – especially in rural counties. We hear that the system is broken, and that we do not have the resources to fix it, at least not through traditional approaches. Therein lies a reason for hope – this crisis of fiscal and human resources may be just the catalyst needed to motivate realization of broadband’s potential to revolutionize education at all levels, in all places.

North Carolina is acting on this promise and charting a course of leadership in virtual education that is a model for the nation. Efforts initiated by then Lt. Gov. Bev Perdue in 2005 through the e-NC Authority and partnering organizations including the N.C. Research and Education Network (NCREN) have successfully extended broadband connectivity to all public educational institutions (k-20) and optimized the federal e-rate that subsidizes connectivity support in k-12 schools statewide. That is the infrastructure side of the equation.

On the content side, the N.C. Virtual Public School (NCVPS), officially launched in June 2007, is emerging as a national leader in the burgeoning field of online public education. NCVPS offers course credit to middle and high school students who want to complete core courses, advanced placement courses, honors courses, and/or credit recovery courses to satisfy requirements for a high school diploma and to enhance their transcripts for college applications. Ranked eighth in the country in state-led virtual school polices and practices, North Carolina already has over 15,300 students enrolled in online NCVPS courses. In addition to expanded academic offerings, NCVPS offers other online services to North Carolina students, such as test preparation, career planning services and credit recovery.

Other e-Learning opportunities available to North Carolina students that might be of interest include the following:

· Learn and Earn Online
· UNC-Greensboro ischool
· N.C. Community College System Online
· UNC Online

We know that online education works. Rigorous analysis of over 1,000 studies on the subject show that on average, higher-level students in online learning programs perform better than those receiving face-to-face instruction. In North Carolina, the networks are in place and the content is available but something is still missing. Too many students in North Carolina do not have household Internet access at speeds and bandwidths necessary for delivering Web-based educational applications. We know that approximately 12 percent of homes with children do not have a computer with Internet access and that approximately 16 percent of homes qualify for subsidized telephone services through the N.C. Lifeline Link-Up program. Efforts are under way in some individual school systems in the state and at the N.C. Department of Public Instruction through its NC 1:1 Learning Collaborative program to make broadband-connected computers available to all students. Another cost-effective model proposes morphing the existing Lifeline Link-Up program to a broadband platform to ensure that all k-12 students in the state have household computers and broadband access. Statewide implementation of such initiatives will more fully capture the benefits of online education for overcoming the state’s many economic and educational challenges.

e-Medicine and the Digital Divide

According to a June 2009 report from the Pew Internet & American Life Project, 61 percent of American adults look for health information online. Dubbed “e-Patients,” these individuals use the Internet to learn about health topics of interest to them or their friends and family. Be it something as benign as a splinter or life-threatening as Swine Flu (H1N1), the Internet is seen as a source for reliable health information. Of course, the Internet can’t replace doctors, but it can enable users to make informed health care decisions and thereby encourage a more participatory doctor-patient relationship.

WebMD is one of the most well-known health information portals, attracting 17.3 million unique visitors in July 2008. Social networking site Patients Like Me functions as a support group and offers a platform for sharing treatment experiences. Public agencies such as local health departments, the National Institutes of Health and the Centers for Disease Control and Prevention are sources for the most up-to-date health information and scientific data. Facebook, Twitter, YouTube, blogs, podcasts, medical journals, and medical atlases can also be used to facilitate health care conversations. Beyond that, virtual tours of medical facilities and physician video libraries like VideoMD can be tapped. And clinic directories can be found on sites like the North Carolina Association of Free Clinics. Excellent resources…if you have access.

People who are prone to suffer from serious health conditions generally have little or no access to online health care information. Vulnerable non-users are more likely to be poor, less educated, elderly or chronically ill. And they tend to be from historically underrepresented groups. Some are very young, uninsured or underinsured while others may be out of work, homeless, disabled or have limited-English proficiency. Often, these individuals live in medically-underserved rural or inner city areas and lack access to online health resources. All of this can exacerbate health disparities.

Bridging the digital divide related to health care information begins with extending reliable, affordable broadband to vulnerable populations while also supplying Internet-ready computers. Likewise, collaborative efforts are needed to provide computer skills training with emphasis on strategies for accessing health information online and using chronic disease management tools. It’s also essential that health content be accurate and multi-lingual. Copyright restrictions and pay-for-use fees that stem the dissemination of health information should, likewise, be reassessed. It’s equally important that findings from health disparities research be used to craft e-health policy. Daunting as these tasks may seem, as a nation, we are on the cusp of a new era in health care, and the American Recovery and Reinvestment Act of 2009 offers an unparalleled opportunity to address digital divide issues. The challenge is to turn that opportunity into action.