Thursday, February 26, 2009

The Twittersphere

“As of December 2008, 11 percent of online American adults said they used a site like Twitter or another similar vehicle that allowed them to share updates about themselves or to see the updates of others.” (Twitter and Status Updating, Pew Internet & American Life Project)

For the uninitiated, Twitter is a free micro-blogging/social networking site that imposes a 140-character limit on each individual post or “tweet,” as such bite-sized status updates are called. The phenomenon allows you to give “followers” a real-time update, via computer or a mobile device, about what you’re doing at that very moment. So, let’s say you’re at the gym and you just bench-pressed 300 pounds. Now, who wouldn’t want to hear about that? Or, maybe you find it comforting to tweet when you’re having a bad day. You’re certainly not alone. Twitter is staying mum about the number of Twitterers it has snared, but estimates put the figure at between 4 and 5 million – not bad for a site that launched in 2006. And naysayers swore would never make it.

But what if minutia’s not your thing? Well, if you can get past the frivolity, Twitter has potential beyond its stated purpose. Consider fundraising and emergency notification, for instance.

If you blink, you might miss the fact that Twitter is about community-building, and Twestivals really capitalize on this notion. The 100 percent volunteer-run Twestival concept came about in September 2008 after a group of London Twitterers connected and organized a food drive/fundraising event to help a local homeless charity. Word spread quickly, and Twitterers had a hunch that the micro-fundraising concept could be elevated to affect change on a global level. That hunch was recently tested.

On Feb. 12, 2009, 202 international cities hosted a Twestival to unite the Twitter community in support of charity: water, a nonprofit bringing clean, safe drinking water to people in developing nations. From Asheville, N.C. to Johannesburg, South Africa and beyond, people gathered for an evening of fun and fundraising. Some sold tickets for entry, while others collected $1 or $2 per participant. In the end, the event raised $250,000, which will be used to fund 55 sustainable water projects and provide clean water for over 17,000 people in Ethiopia, Uganda, and India. The first Twestival-funded well will be drilled in Ethiopia at the beginning of April. Imagine how this concept could be used to support causes and projects in North Carolina’s communities.

On the subject of emergency notification, think missing children. @MissingChildren is a Twitter account that was created by web developer Nate Ritter. The account uses data from the National Center for Missing and Exploited Children to tweet about missing, endangered, and recovered children. Twitter is also being used by some cities and colleges as one part of an overall system to make people aware of crisis situations. It’s quick. It’s to the point. And perhaps most importantly in these economic times, there’s little to no impact on the bottom line.

Friday, February 20, 2009

Lacking broadband infrastructure for Alleghany County (N.C.) school children

Dr. Jeff Cox, superintendent of schools for Alleghany County, N.C., discusses the "digital divide" that he sees for area students and why broadband deployment must be a priority for state government in terms of educational advancement.


Lacking broadband infrastructure in western N.C.

Betty Hurst of western North Carolina's HandMade in America (www.handmadeinamerica.org), explains how craftspeople must have access to high-speed Internet services in order to sustain their small businesses and resultant livelihood.

Tuesday, February 17, 2009

Do People Even Care about Privacy Anymore?

The September 2008 issue of Scientific American led with the banner question “Will Technology Kill Privacy?” Behind this question are a series of articles that address a growing undercurrent of anxiety felt by many people about their ability to control the amount and type of personal information that is available about them online.

In the provocative opening editorial, John Rennie crystallizes what underpins the uneasiness that many people feel with the information fishbowl we all swim in – the connection between privacy and freedom. He cites an idea posited by English philosopher and ethicist Jeremy Bentham for a new form of prison, the panopticon, an all-seeing place where “inside its walls, convicted prisoners would be exposed to perpetual view from a central tower by an unseen jailer who would supervise their behavior, health and menial labor.” Bentham said that this would be effective because inmates would never know when they were being observed, so that out of uncertainty and fear – they would end up standing watch over themselves.




Bentham’s idea is brought forward and connected to the Internet by David Brin in his book The Transparent Society, in which he argues that “the modern conception of privacy is historically transient and made obsolete by new technology.” In the opening editorial, Rennie notes Brin’s central point, in that the only way to prevent abuses is to require that everyone, including governments, must be equally transparent.

Transparency? The Internet has the corner market on that, especially now with the booming vehicle of social networking. It is startling really, the frank disclosures that populate worlds like Facebook and MySpace. This seems to indicate that that millions of people are on some level, consciously or not, accepting a reduced valuation of privacy. Unchecked, the Internet allows for the reduction of ability to protect our reputations. But one could also argue that the thick and well-established lines between our personal lives, our family lives and our professional lives have quickly eroded – by choice.

Friday, February 13, 2009

Benefits of Personal Communication (via the Web) Seriously Underrated

As we work to get more broadband around the state, and around the country, you often hear about the economic impact of broadband – the jobs made possible through access, the training and educational opportunities, the increased possibilities for local governments and healthcare, etc., etc.

But, in taking a break from all the economic stimulus talk, sometimes it seems we skip over the most fundamental aspect of broadband – simply providing a vehicle for personal communication. While this benefit may seldom come up during policy debates about public funding, it is still of valid importance.

In thinking of how we communicate with colleagues, friends and family, most of us have reached a point where our most constant communication is done over e-mail. It is simple really – by e-mail, we can reach a lot more people, in a lot less time. Do you have famiy or friends overseas or on the other side of the country? Well, you probably use VOIP (Voice Over Internet Protocol) to talk with them. In this instance, it’s actually better than phone service because folks can use video as well. (Hey – pictures are great, but how else would you have such a great opportunity to see how quickly your nieces are growing?)

Then there’s Facebook. Talk to almost anyone using this and you’ll hear them go wild over how many unexpected (or forgotten, lost) friends they have suddenly and joyfully reconnected with. You now get to easily keep up with each other day-to-day, even if you haven’t actually spoken to them in years! Maybe these examples are too personal, but we would venture to say that many people would give up their televisions or cell phones before giving up their broadband access.

Some experts have argued that Internet-based communication erodes people’s ability to interact well in-person. But the personal communication aspects of broadband rank tremendously high for many people, above and beyond the obvious economic benefits of connectivity. It’s hard to imagine not having broadband access, and even harder to realize that so many people around the state don’t have this communication tool available.

Rural entrepreneur finds success with New Ventures Business Development, Inc.

Sheri Bowers, owner of Bowers Family Studios in Wadesboro, N.C. (Anson County), talks about how her small business got started and why the community must continue to support New Ventures Business Development, Inc. as a key strategy for local economic development.

Monday, February 9, 2009

Broadband in Rural N.C. - Looking at the 2007 numbers

In North Carolina, there are nine telephone membership cooperatives, six privately-held telephone companies, six publicly-held telephone companies and one municipal telephone company. Here’s how their Internet service breaks down:

The telephone membership cooperatives serve approximately 4 percent of the access lines in North Carolina and have made DSL service available to 98 percent of their subscribers (note: a number of them make service available to 100 percent of their subscribers).

The six privately-held companies serve approximately 6 percent of the access lines in North Carolina and make DSL service available to 98 percent of their subscribers.

The one municipal group serves approximately 0.05 percent of the state’s access lines and has made DSL service available to 100 percent of subscribers.

But here’s the real story…

The six publicly-held companies serve approximately 90 percent of the access lines in North Carolina (and actually, two significant companies in that mix serve 88 percent of the lines). Combined, the six publicly-held companies make DSL service available to approximately 80 percent of the access lines in the state. These companies are now headquartered outside of the state and financial decisions on deployment of specific telecommunications services are now mostly made at that corporate level.

There are approximately 600,000 households in North Carolina that do not have access to any type of high-speed Internet service, and most of these households are in rural communities. As an economy, we’ve long-since passed the point where Internet is a luxurious or insignificant pastime for people with disposable income. It is a utility and a basic infrastructure – no different from water, sewer, roads and electricity.

So, how do citizens solve the problem of not having service?

Call customer service?
Many citizens tell us that this doesn’t work, even when they are armed with community petitions that beg and plead for service.

Escalate the issue to someone higher up in the company?
Again, many citizens tell us that this also does not work, but we always suggest that they continue to try.

Call the Utilities Commission?
By law, they don’t regulate Internet services.

What’s left?
Contact your state and federal representatives. They are the only ones that can bring about a change in the way companies operate. (For example, they can provide incentives to nonprofit, private and public sector providers to encourage deployment to homes and businesses.) Always remember that your elected officials are in a position of power – but only by virtue of your vote.

Friday, February 6, 2009

InternetforEveryone.org Town Hall Series Coming to North Carolina

InternetforEveryone.org - a national initiative of groups that are working to bring the benefits of a fast, affordable and open Internet connection to everyone in America - will hold its second town hall meeting on March 7 in Durham. This event is part of a nationwide series designed to give local citizens a seat at the table as new leadership shapes America ʼs broadband future.

WHAT: InternetforEveryone.org Town Hall Meeting
WHEN: Saturday, March 7, 11 a.m. - 4 p.m.
WHERE: Durham Marriott Convention Center, 201 Foster St., Durham

High-speed Internet, or "broadband," is becoming a crucial public necessity - but more than 40 percent of all U.S. homes are not connected or use slow "dial-up" technology. To address this digital divide, President Barack Obama has vowed to "expand broadband lines across America," and Congress is poised to spend billions on broadband as part of its economic stimulus bill. InternetforEveryone.org will deliver feedback from the Durham town hall meeting to the Obama administration and Congress as a national guide to building a better Internet.

"Leadership in Washington has made Internet for everyone a national priority," said Timothy Karr, campaign director of Free Press, the organizer of InternetforEveryone.org." But getting everyone connected wonʼt happen overnight. In North Carolina alone, more than 3.5 million citizens are without high-speed access. Building an open, fast, affordable Internet is a process that requires true public participation. Washington must listen to the people of Durham , and others across the country, in order to build an Internet that works for all Americans."

For more information, visit www.InternetforEveryone.org/Events/Durham.